

ITIL V3 Series
Provided by OfficeStar in conjunction with itSM Solutions
OfficeStar is now offering a full Mentored Learning ITIL training series in our Salinas and Santa Cruz locations. ITIL training addresses the organizational structure and skill requirements for an IT organization by presenting a comprehensive set of management procedures with which an organization can manage its IT operations.
Each of these exciting ITIL courses contains Online Video Lectures, student courseware, the online ITIL Expert Mentor through the Linked In forum and more.
Our ITIL training series features and expert instructor, who has worked in the Information Technology field for over 25 years and brings his extensive expertise to our courses.
Here are the ITIL V3 Series of courses available NOW through our Specialized Program:
ITIL V3 Series:
ITSM ITIL V3 Orientation - Executive Overview
ITSM ITIL V3 Foundation Bridge
ITSM ITIL V3 Foundation
ITSM ITIL V3 Service Lifecycle - Transition
ITSM ITIL V3 Service Lifecycle - Operation
ITSM ITIL V3 Service Lifecycle - Strategy
ITSM ITIL V3 Service Lifecycle - Design
ITSM ITIL V3 Service Lifecycle - CSI
ITSM ITIL V3 Capability - RCV
ITSM ITIL V3 Capability - OSA
ITSM ITIL V3 Capability - SOA
ITSM ITIL V3 Capability - PPO
ITSM ITIL V3 Managing Across the Lifecycle
ITSM ITIL V3 Service Manager Bridge
ITIL Expert Training Kits:
ITIL Expert - Lifecycle Track includes:
ITSM ITIL V3 Service Lifecycle - Strategy
ITSM ITIL V3 Service Lifecycle - Design
ITSM ITIL V3 Service Lifecycle - Transition
ITSM ITIL V3 Service Lifecycle - Operation
ITSM ITIL V3 Service Lifecycle - CSI
ITSM ITIL V3 Managing Across the Lifecycle
ITIL Expert - Capability Track includes:
ITSM ITIL V3 Capability - OSA
ITSM ITIL V3 Capability - RCV
ITSM ITIL V3 Capability - SOA
ITSM ITIL V3 Capability - PPO
ITSM ITIL V3 Managing Across the Lifecycle
ITIL Expert - Mixed Track #1 includes:
ITSM ITIL V3 Capability - PPO
ITSM ITIL V3 Capability - SOA
ITSM ITIL V3 Service Lifecycle - Transition
ITSM ITIL V3 Service Lifecycle - Operation
ITSM ITIL V3 Service Lifecycle - CSI
ITSM ITIL V3 Managing Across the Lifecycle
ITIL Expert - Mixed Track #2 includes:
ITSM ITIL V3 Capability - PPO
ITSM ITIL V3 Capability - SOA
ITSM ITIL V3 Capability - RCV
ITSM ITIL V3 Service Lifecycle - Operation
ITSM ITIL V3 Service Lifecycle - CSI
ITSM ITIL V3 Managing Across the Lifecycle
ITIL Expert - Mixed Track #3 includes:
ITSM ITIL V3 Capability - OSA
ITSM ITIL V3 Capability - SOA
ITSM ITIL V3 Capability - RCV
ITSM ITIL V3 Service Lifecycle - Operation
ITSM ITIL V3 Service Lifecycle - CSI
ITSM ITIL V3 Managing Across the Lifecycle
ITIL Expert - Mixed Track #4 includes:
ITSM ITIL V3 Capability - OSA
ITSM ITIL V3 Capability - RCV
ITSM ITIL V3 Service Lifecycle - Strategy
ITSM ITIL V3 Service Lifecycle - Design
ITSM ITIL V3 Service Lifecycle - CSI
ITSM ITIL V3 Managing Across the Lifecycle
ITIL Practice Manager Training Kits:
Operation Track includes:
ITSM ITIL V3 Service Lifecycle - Operation
ITSM ITIL V3 Capability - OSA
Transition Track includes:
ITSM ITIL V3 Service Lifecycle - Operation
ITSM ITIL V3 Service Lifecycle - Transition
ITSM ITIL V3 Capability – RCV
Strategy & Design Track includes:
ITSM ITIL V3 Service Lifecycle - Strategy
ITSM ITIL V3 Service Lifecycle - Design
ITSM ITIL V3 Capability - PPO
Offerings & Agreements Track includes:
ITSM ITIL V3 Service Lifecycle - Strategy
ITSM ITIL V3 Service Lifecycle - Design
ITSM ITIL V3 Capability - SOA
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